
Jinank Thakker
AI Solutions @ Hyatt · Generative AI, Agentic Workflows & RAG
AI Solutions Specialist at Hyatt with 12+ years of software engineering experience, focused on enterprise generative AI, agentic workflows, RAG, and production ML systems. MS in Data Science & Analytics from SUNY Polytechnic Institute (3.97 GPA, Machine Learning specialization).
At Hyatt, I design, build, test, and deploy practical generative AI solutions for hotel operations and colleague productivity using OpenAI, ChatGPT, Microsoft Copilot, Python, RAG, and automation. I translate operational requirements into secure, scalable systems with grounded responses, human review, access controls, and auditability.
Previously, at SUNY Poly, I built LLM-based NLP pipelines for Russell 3000 earnings-call research. At Rethinksoft, I engineered an ML prediction system that drove $0 → $1M MRR for a Dubai-based client. Earlier, as a founding engineer at Orderhive, I helped scale the platform to 1,500+ merchants before its $45M acquisition by Cin7.
Comfortable across the full stack - Python, TypeScript, REST APIs, SQL, and modern LLM tooling. Strongest where production reliability meets applied ML.
Building secure, production-ready enterprise AI solutions at Hyatt
Experience
AI Solutions Specialist
Hyatt Hotels Corporation - Enterprise generative AI, agentic workflows, RAG, automation, and responsible AI for hotel operations
Graduate Research & Teaching Assistant - ML/NLP
SUNY Poly - LLM-based NLP pipelines, Phi-3 + transformers, Russell 3000 earnings-call research
Senior Software Engineer
Rethinksoft - Conversational AI & ML prediction; drove $0 → $1M MRR for a Dubai-based client
Software Developer
Openxcell - Founding engineer @ Orderhive; scaled to 1,500+ merchants ($45M acquisition by Cin7)
Featured Projects
Browser-Based AI Agents
AI agents that automate authenticated browser workflows for QA, data extraction, and operations
GNSS Spoofing Detection
Transformer + LSTM time-series models for GPS spoofing detection
AI Job & Internship Assistant
Codex Creator Challenge - agentic workflows for application tracking and outreach
Certifications
DeepLearning.AI
Handshake AI
Education
- SUNY Polytechnic Institute - MS in Data Science & Analytics (Machine Learning), GPA 3.97/4.00, Aug 2024 – May 2026
- Gujarat Technological University (LDRP-ITR) - BE in Computer Engineering, GPA 3.76/4.00, 2009 – 2013
Awards
Outstanding Graduate Student Award – Data Science & Analytics
SUNY Polytechnic Institute · May 2026
Codex Creator Challenge - AI Job Assistant
Handshake AI · Apr 2026
Leadership
Frequently Asked Questions
What is Jinank's technical specialty?
Jinank specializes in the intersection of full-stack software engineering and machine learning. He is proficient in Python, TypeScript, and AWS, with a deep focus on MLOps, LLM orchestration (RAG, agents), and high-availability microservices design.
What experience does he have leading teams?
He has led programs like the NYBPC, managing 40+ teams and 100+ participants. Additionally, he has mentored 90+ students in data science and machine learning, defining technical roadmaps and excellence standards.